FAQ

Frequently Asked Questions

What would you like to know?

Feel free to review our FAQs, or reach out to us. We’re happy to answer any queries you have and look forward to exceeding your roofing needs!

General Enquiries

How do I know if I need a new roof?

Signs like leaks, damaged roof coverings, or an aging roof indicate it may be time for a replacement. Schedule an inspection for a professional assessment. 

Yes, regular inspections can identify hidden issues and prevent future problems. We recommend annual inspections to catch potential problems early and extend your roof’s lifespan.

Yes, we offer free, no-obligation estimates. Contact us to schedule an appointment, and we’ll assess your needs and provide an accurate quote.

We offer various warranties, including manufacturer warranties on materials and workmanship warranties. The specifics depend on the project; we’ll discuss this during your consultation. 

The timeline varies based on the project’s size and complexity. We’ll provide you with a detailed schedule during the estimation process.

Yes, regular maintenance is essential to prolong your roof’s lifespan. We recommend bi-annual inspections and maintenance to address minor issues before they become major problems. 

A visual Look for missing or damaged roof coverings or leaks. If you notice any issues, contact us for a post-storm inspection.

Yes, we can provide references and show you our portfolio of completed roofing projects to demonstrate our expertise and the quality of our work.

Consider options like adding insulation or upgrading your roof covering to improve the efficiency of the roof. We can assess your current roof and recommend energy-efficient solutions tailored to your home.

Contact us immediately. We’ll perform a thorough inspection to identify the source of the leak and provide a lasting solution to prevent further damage.

Services & Process

What roofing services do you offer?

We offer a range of services, including roof repairs, roof replacements, roof inspections, and gutter installation. We can handle all your roofing needs.

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Absolutely! We will try our best to get your property in the dry as soon as we can.

Clear any obstacles that may obstruct any scaffolding, secure any valuable items in your attic, and inform your neighbours about the upcoming work. We’ll provide more detailed instructions before the project begins. 

We strive to keep disruptions to a minimum. We’ll communicate the project schedule in advance, and our team will work efficiently while maintaining a clean, organized and safe work area.

Absolutely. We will provide a detailed written contract that includes the scope of work, materials, costs, timelines, and any warranties, ensuring transparency and clarity.

We handle the removal and disposal of old roofing materials responsibly, following local regulations. We are also registered waste carriers. Your property will be left clean and debris-free after the project. 

Materials & Options

What roofing materials do you offer, and which one is best for my home?

We offer a variety of materials. The best choice depends on factors like your budget, climate, and aesthetics. We’ll help you make an informed decision.

Lifespan varies all depending on what material is used. We can discuss the options and provide you with an understanding of the durability.

Yes, we offer energy-efficient roofing solutions that can help reduce your energy bills. Get in touch to find out.

Yes, we can work with solar panel companies to ensure your roof is compatible for solar installation. This eco-friendly option can reduce your energy bills and carbon footprint.

Maintenance needs vary by material. We’ll provide you with a maintenance plan tailored to your specific roofing material and recommend periodic inspections.

Cost & Budgeting

How much does a typical roof replacement cost?

The cost of a roof replacement varies depending on factors like the size, materials, and complexity of the project. We can provide a detailed estimate for you.

In some cases, roof repairs can be a cost-effective solution. However, it depends on the extent of the damage. We’ll assess your roof’s condition and provide recommendations that balance cost and long-term durability. 

Yes, you can explore cost-saving options like choosing less expensive roofing materials, scheduling the project during off-peak seasons, and maintaining your roof regularly to extend its lifespan.

The cost of roof repairs depends on factors such as the extent of damage, the type of materials used, and the accessibility of the damaged area. We’ll assess your specific situation and provide an accurate estimate. 

While an on-site visit is typically necessary for an accurate estimate, we can provide rough cost estimates over the phone or via email based on the information you provide. However, a detailed assessment is recommended.

Depending on your location and the materials used, there may be government incentives or tax credits available for eco-friendly roofing projects. 

Certainly. We’ll outline a payment schedule in your contract, typically including an initial deposit, milestone payments, and a final payment upon project completion. This ensures transparency and clarity in the payment process.

Safety & Maintenance

How can I maintain my roof to prolong its lifespan?

Regular maintenance is key. Keep your roof clean of debris, trim overhanging branches, inspect for damage, and address minor issues promptly. We also recommend annual professional inspections.

Cleaning your gutters twice a year is advisable. Clogged gutters can lead to water damage on your roof, soffits, and fascia, affecting the integrity of your roofing system.

Signs include missing or roof coverings and leaks. If you notice any of these issues, contact us for a prompt inspection and repairs. 

Proper attic ventilation is crucial for regulating temperature and moisture levels in your attic. It helps prevent condensation and will help prolong your roof’s lifespan.

You can visually inspect your attic for insulation levels and ensure that vents are clear of obstructions. However, for a thorough assessment, it’s best to have a professional inspect and recommend improvements. 

Place a container or bucket under the leak to collect water and minimize damage. Contact us immediately, and we’ll dispatch a team to address the issue as soon as possible.

Ensure your gutters are clean, your attic is well-insulated, and any necessary repairs are made before winter. Proper insulation and ventilation are key to preventing ice dams.

While homeowners can do some maintenance tasks like cleaning gutters, it’s advisable to hire professionals for regular inspections and more complex maintenance to ensure your roof’s longevity and safety.

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